New Kallang Polyclinic to empower residents to take charge of their own health – The Straits Times

SINGAPORE – From self-service blood pressure machines to having a dedicated health studio for health workshops and exercise classes, Kallang residents can now take charge of their health and well-being by accessing a range of healthcare services at the new Kallang Polyclinic.

The services provided by the polyclinic are in line with Healthier SG, the national approach focusing on preventive health, with healthcare services provided only when needed and as efficiently as possible.

Speaking at the opening of Kallang Polyclinic on Saturday (May 7), Health Minister Ong Ye Kung said that with a new facility comes fresh opportunities to try new ways to help residents stay healthy.

“Strengthening healthcare capacity is an important part of meeting our healthcare needs in the medium to long term. But with an ageing population and deteriorating health, it is not sustainable to keep expanding healthcare capacity to treat and manage illness,” he noted.

“We must work on areas of improvement that may be less pressing, but more important – which is to make ourselves healthier.”

Mr Ong also highlighted how Kallang Polyclinic is the first polyclinic under the National Healthcare Group (NHG) to have a fully automated vaccine management system.

Similar to how a vending machine works, nurses can select from the different types of vaccines to the find the one required for a patient, such as a flu shot.

They can cross-check if the item dispensed is correct by scanning it with an in-built image recognition feature in the system.

Previously, nurses had to open a vaccine fridge, search for what they needed, and check for stocks.

The new system, which is in its pilot phase, has saved up to 45 minutes of nurses’ time, as it monitors and reports inventory in real time compared with the manual stock-taking of the vaccines.

The aim is to enable nurses to focus more on patient care and mitigate the risks of human errors, such as administering the wrong vaccine.

Dr Valerie Teo, head of Kallang Polyclinic, said: “Now, as we are heading towards digitalisation and automation, we need to innovate especially primary healthcare, improve our efficiency and at the same time, enhance our patient safety.”

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